Call Center / Contact Center Support Services

Expert Calling and Contact Center Solutions that bring Results

"Unleash Exceptional Customer Experiences with Our Premier Call Center Solutions"


Better Conversions

With Expert Global Teams

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advanced call center technologies
in 2019

rubbics call center / contact center solutions

We’re committed to delivering the best call center solution for your business

Rubbics Call Center Services USA revolutionize customer service by providing seamless, efficient, and personalized interactions that leave a lasting impression. With advanced technology, skilled agents, and comprehensive analytics, Rubbics empowers businesses to deliver exceptional support and elevate customer satisfaction to new heights.

  • Boost Customer Engagement

  • Fuel your sales and upsells

  • Strengthen relationships

  • Beat your competition

Call Center

Understanding the Importance of Customer Satisfaction

Do you want to ensure your customers receive the best possible customer service? Rubbics Call Center Services USA are here to help!
Our services are designed to provide exceptional customer service and ensure that your customers are delighted. With our expertise in the field, we guarantee to give you the best call center services available. 

Have you ever had a bad experience with a company? Maybe you were put on hold for a long time, or the person you spoke to needed help understanding your problem. When this happens, we feel frustrated and upset. That’s why companies need to make sure their customers are happy.

Customer satisfaction means making sure customers are happy with the service they receive. When customers are satisfied, they are more likely to return and tell their friends about the company. This can help the company grow.

That’s where Rubbics comes in. Rubbics offers call center services to help companies ensure their customers are satisfied. They use technology like Google Contact Center AI to handle calls efficiently. They also have expert call center management to make sure everything runs smoothly.

With Rubbics, companies can focus on what they do best while leaving the contact center optimization to the experts. Happy customers mean a happy business; Rubbics can help make that happen.

Offering a Full Scale Digital Support that Your Business Needs to Grow!

5 steps process

Our Process

Identify the

A comprehensive audit of business products & services and market practices to understand the need.

Strategize with
Relevant Services

To create a detailed strategy based on the services required, platforms needed, timelines to be met.


Competitor research with an in depth analysis of best practices to support our strategies.


A detailed launch plan for the suggested services with timelines and stages identified with properly setup tracking process flows.

Analyse & restrategise

Initiate execution of the suggested strategy, align team efforts, achieve KPIs, analyse results and strategise for the next steps.

Our Benefits

At Rubbics, we understand the importance of providing top-notch call center services for your business. Here’s why you should choose us:


A call center contact center solution is a software system or platform designed to manage and streamline customer interactions and communications. It typically includes features such as automatic call distribution (ACD), interactive voice response (IVR), customer relationship management (CRM) integration, call routing, real-time analytics, and agent management tools. These solutions enable businesses to handle large volumes of incoming and outgoing calls efficiently, improve customer service, and enhance overall call center operations.

Improved Customer Service: These solutions provide features like call routing, IVR, and CRM integration, allowing businesses to deliver personalized and efficient customer service. Agents can access customer information, resolve queries more effectively, and provide a seamless experience.

Increased Efficiency: Call center contact center solutions automate various processes, such as call routing and queuing, reducing manual efforts and improving overall operational efficiency. This enables businesses to handle higher call volumes, reduce wait times, and optimize resource utilization.

Enhanced Reporting and Analytics: These solutions offer robust reporting and analytics capabilities, providing insights into call center performance, agent productivity, customer trends, and call metrics. This data helps businesses make data-driven decisions, identify areas for improvement, and optimize their operations.

Scalability and Flexibility: Call center contact center solutions are scalable, allowing businesses to easily adjust the number of agents, add new features, and expand their operations as needed. They also offer flexibility by supporting various communication channels, including voice, email, chat, and social media, to meet customer preferences.

Features and Functionality: Evaluate the features offered by different solutions and determine which ones align with your specific needs. Consider features like ACD, IVR, CRM integration, analytics, reporting, and omni-channel support based on your business requirements.

Scalability and Integration: Assess the scalability of the solution to ensure it can accommodate your business’s growth and changing needs. Additionally, consider how well the solution integrates with your existing systems, such as CRM platforms, to facilitate smooth data flow and streamline processes.

Ease of Use and Training: Consider the user-friendliness of the solution and how easy it is to onboard and train agents. A solution with a user-friendly interface and comprehensive training resources can minimize downtime and accelerate agent productivity.

Cost and ROI: Evaluate the pricing models of different solutions and consider the total cost of ownership, including licensing fees, implementation costs, and ongoing maintenance expenses. Additionally, assess the potential return on investment (ROI) based on the solution’s ability to improve efficiency, customer satisfaction, and overall business outcomes.

Vendor Reputation and Support: Research the reputation and track record of the solution provider. Look for customer reviews, case studies, and testimonials to gain insights into the vendor’s reliability, customer support, and ability to meet service-level agreements.

By carefully considering these factors and conducting thorough research, you can select a call center contact center solution that aligns with your business needs and sets you up for success.

Pricing Plans

Affordable and Flexible Pricing Plans Tailored to Your Business Needs.

Best Price

Hire a dedicated team of 5 agents
$ 500
  • 5 Dedicated Agents
  • Best Timezones to Call
  • Daily Leads Reporting

Best Value

Hire a dedicated team of 10 agents
$ 1000
  • Everything in Best Price
  • Target Data Analysis
  • Ongoing Campaigns Evaluation

Custom Plan

Get a customized plan for your business
$ 200
  • Everything in Best Price & Value
  • Customized Plan for Your Business
  • Custom Dashboards
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Affordable & Flexible Pricing Plans Tailored to Your Business Needs

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